WhatSender v4.6.5 is a powerful WhatsApp marketing and messaging server designed for agencies, marketers, and SaaS operators who need reliable bulk sending, automation, and customer engagement via WhatsApp. Built with scalability in mind, WhatSender provides multi-tenant support, campaign scheduling, templates, and API integrations so you can run targeted outreach, notifications, and two-way support flows from a single platform.
Whether you want to send transactional notifications, promotional broadcasts, or build chatbots and automated workflows, WhatSender brings enterprise features to your own hosted environment — making it ideal for in-house marketing teams and SaaS resellers.
Key Features
1. Bulk Sending & Campaign Management
- Send high-volume personalized campaigns with merge fields (name, order id, etc.).
- CSV import of contact lists and scheduling for timed dispatches.
- Delivery and read status tracking with campaign-level analytics.
2. WhatsApp Server (Cloud & On-Prem)
- Works with WhatsApp Cloud API and can be configured for on-prem gateway setups.
- Token management, account health monitoring, and automatic reconnect handling.
3. Multi-Tenant SaaS Architecture
- Create multiple client accounts with isolated dashboards.
- Reseller billing and subscription controls to monetize access.
- Role-based access control for admins, managers, and agents.
4. Templates & Media Support
- Use pre-approved message templates for high-deliverability campaigns.
- Send text, images, documents, videos, and voice notes.
- Support for quick replies and call-to-action buttons.
5. Chatbot & Automation Flows
- Visual flow builder to create auto-responses and menu-driven bots.
- Keyword triggers, scheduled follow-ups, and fallback routing to agents.
- Integrate AI suggestions (if configured) for smarter replies.
6. CRM & Contact Management
- Built-in CRM: contact profiles, tags, custom fields, and conversation history.
- Lead creation from incoming messages and auto-assignment to agents.
7. API & Webhooks
- REST API for sending messages, checking status, and creating campaigns programmatically.
- Webhooks for incoming messages, delivery receipts, and payment notifications.
8. Reporting & Analytics
- Campaign performance metrics: delivered, failed, read rates, and clicks.
- Agent performance, response time reports, and audit logs for compliance.
9. Security & Compliance
- Encrypted data storage and HTTPS endpoints.
- IP whitelisting, audit trails, and optional 2FA for admin accounts.
- GDPR-aware contact handling and opt-out management.
10. Integrations
- Native or custom connectors for CRMs, Zapier, Perfex CRM, WooCommerce, and other platforms.
- CSV export/import and easy integration points for marketing stacks.
Advanced Tips & Best Practices
- Use Templates Wisely — For large campaigns use WhatsApp-approved templates to avoid blocks. Personalize template parameters to boost engagement.
- Warm-Up & Throttle — Start with low send rates for new numbers and increase gradually to avoid throttling or account restrictions.
- Segmentation — Segment contacts by behavior, last purchase, or engagement to improve CTR and reduce opt-outs.
- Monitor Account Health — Keep an eye on delivery/failure patterns and rotate numbers or tokens if needed.
- Fallback Paths — Always add fallback automations to route unanswered queries to human agents.
- Test on Small Samples — Before launching big campaigns, test messages on a small list to verify content, templates, and tracking.
- Protect Privacy — Maintain opt-in records and clear unsubscribe instructions to stay compliant with WhatsApp and local regulations.
- Scale with Microservices — If your deployment grows, run sending workers, queue processors, and webhooks as separate services for reliability.
- Use Webhooks for Realtime — Track delivery and read receipts with webhooks to update CRM records and trigger next-step automations.
- Backup & Redundancy — Regularly backup configs and message logs and use redundancy for critical services (DB, queue, gateway).
Who Should Use WhatSender?
- Digital agencies offering WhatsApp marketing to clients.
- E-commerce stores sending order notifications and abandoned cart messages.
- Customer support teams wanting to centralize WhatsApp conversations.
- SaaS founders building resellable WhatsApp marketing platforms.
- Enterprises needing compliant, trackable, high-volume WhatsApp messaging.
Technical Requirements (Typical)
- PHP 8.x or Node.js (depending on build), MySQL/MariaDB, Redis (recommended for queues).
- Valid WhatsApp Business API access (Cloud API recommended) and verified Facebook Business Manager.
- SSL certificate and stable server environment; recommended server resources based on volume.
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